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NEWS

The Steps to Overcoming Challenging Customers: #1 Vision
150 150 Entelligence

Our experience tells us that when it comes to delivering rock star customer service, there are three main commitments you should follow that will not only lead to your success, but also to very satisfied customers.

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They’re Looking for the Top 10%
150 150 Entelligence

An A player is someone in the top 10% of the available talent pool. They communicate effectively, are honest, transparent and eager to learn, and they just don’t quit.

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Become More Valuable
150 150 Entelligence

If we only look at the people who work for Apple and we know Apple only hires A players, we can attribute some of the company’s success to who they hire.

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How You Get to the Top 10%
150 150 Entelligence

The top 10% of IT consultants – the A players – have 5 traits that put them head and shoulders above the rest of the crowd.

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The 10 Essential Rules for Writing Effective Emails
150 150 Entelligence

The 10 Essential Rules for Writing Effective Emails

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First and Lasting Impressions – #5 Be Yourself
150 150 Entelligence

First and Lasting Impressions – #5 Be Yourself

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First and Lasting Impressions – #4 Dress The Part
150 150 Entelligence

First and Lasting Impressions – #4 Dress The Part

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The Three Commitments of Customer Service: Pillar #1, Vision
150 150 Entelligence

The Three Commitments of Customer Service: Pillar #1, Vision

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Above the Line and Rockstar Customer Service
150 150 Entelligence

Above the Line and Rockstar Customer Service

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Entelligence Engages Veterans for IT Product Launch
150 150 Entelligence

Entelligence Engages Veterans for IT Product Launch

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