Entelligence
7 Qualities of Effective Teams
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It is easy to identify effective teams. Those teams meet their deadlines, produce quality results and most importantly, deliver on the mission and purpose of the team. What’s tricky to identify is how the team was so effective. Simply having smart, high-performing individuals on the team won’t cut it. Below, we’ve identified the 7 qualities that make effective teams. 1. Clear Purpose Whether the team was assembled for a short-term project or multi-year endeavor, it’s important that everyone understands why a team assembled in the first place. Whether it’s exploring solutions to existing challenges or planning alternatives for future ones,…
read moreYou have minimal time to make a great first impression. The number one thing you can do to set a great first impression is to be on time.
read moreCheck out the 8 steps you can take to avoid boring meetings.
read moreThe Three Commitments of Customer Service: Pillar #3, Execution
read moreThere is a big difference between someone hearing you and someone listening to you. Just because someone is physically able to hear you, doesn’t mean that they’re consciously listening and processing what you’re saying.
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There is a big difference between someone hearing you and someone listening to you. Just because someone is physically able to hear you, doesn’t mean that they’re consciously listening and processing what you’re saying. As a consultant, active listening is an essential skill. Being able to hear the issues that the client describes is different from listening to understand the impact it’s having on the organization and what could be causing it. Listening provides you with the clues that can enable you to solve the problem. Active listening, the technique that requires the listener to feed back what they hear to the…
read moreThe second commitment to customer service is communication, or what we say.
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Oh, the resume. The bane of many a job-seeker’s existence but the primary source of information for hiring managers and recruiters. There are some pretty standard pieces of advice when creating your resume and some that maybe you’re not aware of. We’ve compiled all our resume tips into a comprehensive list to help you ensure that your resume isn’t doing more harm than good. Triple check your spelling/grammar Get it right. Over-looking improper or auto-corrected words and language can give the impression that you’re not someone who pays attention to detail. Which couldn’t be further from the truth…right? …
read moreCompanies with poor customer satisfaction are guaranteed one thing: they’re going out of business…
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