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Entelligence Earns 2022 Great Place to Work Certification™

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Entelligence earns the Great Place to Work Certification for the second year in a row.

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First and Lasting Impressions – #3 Follow the 7% Rule

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First and Lasting Impressions – #3 Follow the 7% Rule

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How to Handle Escalations – Part I

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No one wants to find themselves in an escalation. In the bestselling book, Crucial Conversations, the authors teach us that many times we step into an emotionally-charged situation full of positive intent. Unfortunately, others involved in the same situation aren’t feeling as positive. The bad news is, this is a typical part of doing business.

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5 Tips to Get Noticed – #2 Smile

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5 tips to get noticed – #2 Smile

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5 Tips to Get Noticed – #1 Be On Time

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You have minimal time to make a great first impression. The number one thing you can do to set a great first impression is to be on time.

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8 Steps to Avoid Boring Meetings

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Check out the 8 steps you can take to avoid boring meetings.

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The Steps to Overcoming Challenging Customers: #3 Execution

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The Three Commitments of Customer Service: Pillar #3, Execution

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The Steps to Overcoming Challenging Customers: #2 Communication

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The second commitment to customer service is communication, or what we say.

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The 10 Essential Rules for Writing Effective Emails

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The 10 Essential Rules for Writing Effective Emails

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First and Lasting Impressions – #5 Be Yourself

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First and Lasting Impressions – #5 Be Yourself

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