[CASE STUDY] Entelligence Reduces Client Headcount By 65% And Exceeds Objectives By 100%

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Are you looking to reduce headcount, add efficiencies, and streamline operations?

iStock-482367896One of Entelligence’s clients decided it was time to re-strategize in order to transition their end customers from consultative engagements into more structured managed services engagements. This was a significant transition from their previous offering, as the company had simply provided their customers with the products and services they needed in order to build a strong hybrid cloud infrastructure. Their desire was to supplement their offerings by providing comprehensive support through the management of the products and services they manufacture and sell. By extending their offerings to include managed services, they could both considerably increase their own profits and reduce their customers expenses.

In order to offer this new program, they required that the headcount for the managed services division be reduced, that efficiencies be added to the system and processes within the department, and that all operations under managed services be streamlined. These caveats would help to reduce their operating costs and in turn would allow them to lower prices for their customers.

Learn how Entelligence consultants were able to over deliver for this client while simultaneously reducing overhead.


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